Sheffield tiler named as leading professional
Ian Wardle, of South Sheffield Tiling, has won the ‘Tiler of the Month’ accolade from www.tilerworld.com, the leading free web site for tilers and their customers. He was selected for high standards of customer service and tiling quality, backed by reviews posted on www.tilerworld.com alongside numerous positive customer ratings. Ian is well known to Stokes Tiles, where he is a regular customer for BAL adhesives and grouts. Tim Stokes, of Stokes Tiles, said, “We are delighted by Ian’s success. This demonstrates how important the www.tilerworld.com service is to both tilers and their customers.”
Customers agree with the award. Mr. Pearson, of Greenhill, described Ian as, “Very reliable and helpful, nothing was too much trouble and the tiling is excellent.” In Sheffield, Mr. Smith said, “Everybody loves our kitchen floor. The great finish is a credit to Ian, who is highly recommended.”
Ian has no doubts about what customers want. He said, “Customers are looking to hire a professional and therefore professionalism is provided at every stage, even before the job begins.”
When viewing the area, he ensures that the customer’s needs are clear. He then explains the approach, the exact work needed and the technical specification, including such factors as safe weights of tiles to be used, suitable products and the correct preparation. A written quote is delivered within two days. After booking, a courtesy call is made a week ahead, to confirm a mutually convenient start time.
Ian said, “At South Sheffield Tiling, we see a lot of demand for underfloor heating and a rapid increase in the demand for wet-rooms. Some of this places technical demands on the tiling, with regulations needing to be observed. It is vital to be aware of changing standards. We constantly develop our technical knowledge to ensure a finished result that is stunning to view and will last for many years.”
Every customer using a rated tiler from www.tilerworld.com can submit their own rating, with the incentive of a free prize draw. Each month, one wins the value of their tiling up to a maximum of £1,000. The rating system is a key reason for www.tilerworld.com‘s continuing growth. It lets a consumer list professional tilers in their area and compare rating from previous customers. They can request quotes for their tiling project from up to five tilers. More than 5,000 fixers appear on the site, with more joining every day. As well as being able to show customer ratings, each is also able to upload photographs of their work. The site is free to use for both tilers and their customers.
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